{"id":3088,"date":"2021-03-22T06:41:10","date_gmt":"2021-03-22T06:41:10","guid":{"rendered":"https:\/\/goose.nanowp.com\/warranty-complaints\/"},"modified":"2026-01-08T10:46:40","modified_gmt":"2026-01-08T09:46:40","slug":"warranty-complaints","status":"publish","type":"page","link":"https:\/\/goos-e.com\/en\/warranty-complaints\/","title":{"rendered":"Warranty &#038; complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3088\" class=\"elementor elementor-3088 elementor-2850\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560bc168 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560bc168\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-25efad86\" data-id=\"25efad86\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c3095ed elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1c3095ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-1c3095ed\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3393\"><a href=\"https:\/\/goos-e.com\/en\/order-delivery\/\" class=\"elementor-item\">Order &#038; delivery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3394\"><a href=\"https:\/\/goos-e.com\/en\/faq\/\" class=\"elementor-item\">Frequently asked questions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3395\"><a href=\"https:\/\/goos-e.com\/en\/exchanges-returns\/\" class=\"elementor-item\">Exchanges &#038; returns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3396\"><a href=\"https:\/\/goos-e.com\/en\/warranty-complaints\/\" class=\"elementor-item\">Warranty &#038; complaints<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3397\"><a href=\"https:\/\/goos-e.com\/en\/terms-conditions\/\" class=\"elementor-item\">Terms &#038; conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3398\"><a href=\"https:\/\/goos-e.com\/en\/security-privacy\/\" class=\"elementor-item\">Security &#038; privacy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3399\"><a href=\"https:\/\/goos-e.com\/en\/cookie-declaration\/\" class=\"elementor-item\">Cookie declaration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3400\"><a href=\"https:\/\/goos-e.com\/en\/become-a-reseller\/\" class=\"elementor-item\">Become a reseller<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3401\"><a href=\"https:\/\/goos-e.com\/en\/disclaimer\/\" class=\"elementor-item\">Disclaimer<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1c3095ed\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3393\"><a href=\"https:\/\/goos-e.com\/en\/order-delivery\/\" class=\"elementor-item\" tabindex=\"-1\">Order &#038; delivery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3394\"><a href=\"https:\/\/goos-e.com\/en\/faq\/\" class=\"elementor-item\" tabindex=\"-1\">Frequently asked questions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3395\"><a href=\"https:\/\/goos-e.com\/en\/exchanges-returns\/\" class=\"elementor-item\" tabindex=\"-1\">Exchanges &#038; returns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3396\"><a href=\"https:\/\/goos-e.com\/en\/warranty-complaints\/\" class=\"elementor-item\" tabindex=\"-1\">Warranty &#038; complaints<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3397\"><a href=\"https:\/\/goos-e.com\/en\/terms-conditions\/\" class=\"elementor-item\" tabindex=\"-1\">Terms &#038; conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3398\"><a href=\"https:\/\/goos-e.com\/en\/security-privacy\/\" class=\"elementor-item\" tabindex=\"-1\">Security &#038; privacy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3399\"><a href=\"https:\/\/goos-e.com\/en\/cookie-declaration\/\" class=\"elementor-item\" tabindex=\"-1\">Cookie declaration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3400\"><a href=\"https:\/\/goos-e.com\/en\/become-a-reseller\/\" class=\"elementor-item\" tabindex=\"-1\">Become a reseller<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3401\"><a href=\"https:\/\/goos-e.com\/en\/disclaimer\/\" class=\"elementor-item\" tabindex=\"-1\">Disclaimer<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-730f248c\" data-id=\"730f248c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-779fa7f6 elementor-widget elementor-widget-heading\" data-id=\"779fa7f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty &#038; complaints<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148938a elementor-widget elementor-widget-text-editor\" data-id=\"148938a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Guarantee<\/strong><\/p><p>You can count on a well-functioning product. In the unlikely event that something has (broken), we are happy to help you. Let us know. A satisfied customer is our greatest pride. We respect the legal warranty period of 2 years. But you can always contact us afterwards.<\/p><p><strong> Complaint <\/strong><\/p><p>Even if you have a complaint, we would like to hear this via <a href=\"mailto:info@goos-e.com\">info@goos-e.com<\/a>. We learn the most from that. We try to help you as quickly and above all as possible.<\/p><p>If this does not lead to the desired result for you, you can report your dispute for mediation via <a title=\"Webshop Approve Report dispute\" href=\"https:\/\/www.valuedshops.com\/\" target=\"_blank\" rel=\"noopener\">Valued Shops.<\/a><\/p><p>In addition, from February 15, 2016 it is possible for consumers in the EU to register complaints via the <a href=\"https:\/\/commission.europa.eu\/about\/contact\/problems-and-complaints_en\" target=\"_blank\" rel=\"noopener\">Europan Commisson.<\/a> If your complaint is not yet being dealt with elsewhere, you are free to deposit it via the European Union platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guarantee You can count on a well-functioning product. In the unlikely event that something has (broken), we are happy to help you. Let us know. A satisfied customer is our greatest pride. We respect the legal warranty period of 2 years. But you can always contact us afterwards. Complaint Even if you have a complaint, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-3088","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/pages\/3088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/comments?post=3088"}],"version-history":[{"count":3,"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/pages\/3088\/revisions"}],"predecessor-version":[{"id":21015,"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/pages\/3088\/revisions\/21015"}],"wp:attachment":[{"href":"https:\/\/goos-e.com\/en\/wp-json\/wp\/v2\/media?parent=3088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}